How do refunds work with Kasheesh?
We refund the amounts to the cards the same way you specified at the point of purchase.
For example, you made a $500.00 purchase split evenly over 5 cards ($100.00 each). If the merchant issued a full refund, $100.00 would be refunded to each of the 5 cards.
How do partial refunds work with Kasheesh?
Partial refunds function the same as a full refund.
However you allocated the funds for each card at the time of purchase is the same allocation that Kasheesh will use if a refund is processed.
For example, you made a purchase for $1,000.00, $500.00 on one card, and $250.00 split across 2 other cards. If $500.00 of that transaction were refunded, $250.00 would be refunded to one card, and $125.00 would be refunded to the other 2 cards.
- We issue a refund the same day we receive a refund notification from the merchant.
Refunds are sent back to the cards used to make the purchase, even if the card in question is no longer on your profile.
Still have questions? Feel free to create a support ticket on the top right-hand side of our help center. We would be happy to assist you!